To supervise assign, review and participate in the work of staff responsible for processing emergency, non-emergency and administrative calls for law enforcement agencies, emergency providers and the general public.  To ensure work quality in accordance to the Dispatch Center's mission and standards. Ensures adherence to established goals, policies and procedures.  Coordinate and implement all in-house training activities for dispatchers.  Performs the more technical and complex tasks relative to assigned area of responsibility.

See the Position Description for additional information.

• Must pass a pre-employment criminal background check.
• Must successfully complete all internal police dispatch and related security training.
• Must pass a post-offer, pre-employment physical examination and medical history check.
• Must successfully maintain New Mexico Public Safety Telecommunicator certification.
• Ability to be certified as the Terminal Agency Coordinator (TAC Officer) within one (1) year from date of hire.

High School Diploma or GED; at least 6 years of emergency communications and dispatch experience and Certification/Licensure State of New Mexico Public Safety Telecommunicator;or eligibility for Certification by waiver.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.