The University of New Mexico’s Global Education Office (GEO) is seeking a highly motivated candidate interested in global higher education, immigration compliance, and international student support and advisement. The successful candidate will join the International Student and Scholar Services (ISSS) team, which currently supports UNM’s international population from approximately 100 countries around the world. This position provides direct advisement to students and scholars participating in an international education program through GEO. ISSS advisors connect program participants to resources and services across the University, stay current on complex and evolving international regulations and coordinate the issuance of official, regulatory compliance documents.

This position also provides input on program development, participates in social and cultural programming initiatives, delivers presentations and workshops to students, staff and faculty, and trains lower-level specialists, as applicable. In addition, the advisors provide onboarding support, coordinate integration programming and events, conduct professional presentations and workshops, and promote international and intercultural awareness on campus.
This position will serve as a Designated School Official, and the selected applicant must be a citizen or a lawful permanent resident of the United States. Please see this link for more information: https://studyinthestates.dhs.gov/schools/get-started/designated-school-official.

DUTIES AND RESPONSIBILITIES:  

• Provide a wide range of advisement, liaison, and associated administrative and educational services relating to international students, visiting scholars (Post-docs, Researchers and Professors) and their UNM departments
• Learn and maintain knowledge of immigration regulations impacting international students and scholars
• Learn and maintain knowledge of database systems (SEVIS, ISSM, Onbase and Banner) used to create and maintain records for international students and scholars
• Ensure individual and university compliance with all federal immigration regulations and are required to report student and school information in the Department of Homeland Security’s SEVIS system
• Collaborate with other advisors and support staff to ensure accurate and efficient processing of SEVIS data and student immigration benefits.
• Help students in understanding UNM academic policies and administrative procedures, cultural adjustment, and resources and services available at UNM
• Maintain immigration records through batch processing via the International Student and Scholar Management (ISSM) database and entry in SEVIS RTI when necessary
• Stay abreast of UNM policies and procedures that impact international students and scholars (including health insurance and non-resident tax requirements/policies)
• Coordinate and present informational programs to international student and scholar populations
• Coordinate and attend social and cultural programs and events for international students and scholars
• Maintain active membership in appropriate professional organizations and participate in professional development opportunities
• Adhere to NAFSA’s Statement of Ethical Principles.
• Lead and train student support staff, including student employees

See the Position Description for additional information.

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Master’s degree in a related field is preferred but not required

 4 or more years of directly related experience in: international student and scholar advising, higher education and/or international education setting, and developing and delivering educational trainings and presentations

Knowledge of federal regulations governing non-immigrant students and visitors

Direct experience with the Department of Homeland Security’s SEVIS system and international education software.

Demonstrated proficiency using software applications including databases, word processing, online calendars, web content management systems and internet applications

Significant comfort-level with technology and data management.

Excellent organizational and time management skills, with ability to independently set priorities, coordinate and complete a number of competing assignments within established deadlines.

Excellent analytical skills, with the ability to investigate, assemble, analyze, interpret, and apply information from a wide variety of sources

Excellent written communication skills and demonstrated ability to write clear and concise instructional materials

Proficiency in English and at least one additional language

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.