The University of New Mexico Division of Student Affairs is pleased to announce the creation of a Program Manager position for the Asian American Pacific Islander (AAPI) Resource Center. The Division of Student Affairs (DSA) provides access, support, and encouragement to all students in pursuit of academic excellence in the University of New Mexico’s (UNM) diverse community. The DSA is the primary student services provider for the institution’s large and varied student population and is comprised of departments that are home to support services for students from diverse ethnic backgrounds and for women; student health care; campus housing; student entertainment and recreation; academic support services; child care; professional development and career services; and the student union.

The Asian American Pacific Islander Resource Center mission is centered in fostering an educational climate based upon diversity, inclusiveness, and building a sense of belonging for AAPI students. The Program Manager position offers a unique opportunity to further develop and shape the future of the AAPI Resource Center, positively impact AAPI student life at UNM, advance strategic planning and program development opportunities, assess program resource needs, collaborate with university stakeholders, and enhance community partnerships. This multifaceted position includes delivery of student support programs and services, holistic and integrated academic advisement, mentorship initiatives, and cultural events highlighting expanded learning and collective engagement approaches. Dedication to student academic, personal, cultural, and social success; advanced oral and written skills; networking expertise; and demonstrated experience collaborating and interacting with diverse AAPI constituents are critical facets of the position. A student affairs professional committed to addressing issues in new & creative ways; demonstrating integrity & respect; exhibiting intentional initiative in expanding knowledge & skills; and adapting to dynamic shifts in the higher education environment is an ideal candidate for this position.

The individual selected for this position will:

• Manage the development, planning, oversight, and implementation of all AAPI student support programming and services grounded in a Student Affairs framework of student belonging, empowerment, and diversity within the UNM campus community.
• Provide & coordinate comprehensive academic advising, financial aid & scholarship guidance career counseling, and student support services for prospective, new, and current UNM students.
• Coordinate academic intervention and retention programming activities and serve as a student advocate.
• Supervise and lead personnel functions to include recruitment, hiring, training, delegation of work assignments, ensuring appropriate employee implementation of department processes & procedures, coaching, and staff performance evaluations.
• Manage the budget components for all unit funding streams (SFRB, I&G, grants, and/or state funding), including but not limited to: expenditure planning, reconciling processes, monthly & annual fiscal reporting, annual operating budget development, fiscal efficiencies, and the coordination of proposal writing to develop and secure additional financial resources.
• Coordinate and systematize the collection, assembly, and analysis of program and student activity/use data for incorporation into comprehensive reports that include statistics, demography, interpretation, and historical components.
• Develop assessment tools and actions to evaluate the impact and effectiveness of programming and campus partner events through the use of surveys, analysis of participant data, and other statistics that detail positive practices & evidence-based features.
• Lead annual unit assessment processes aligned with the Division of Student Affairs system(s).
• Lead the development, design, and production of public relations and marketing strategies for the unit’s website, social media platforms, videos, and print materials that incorporate best practices for optimal engagement with (AAPI) students and communities.
• Develop and implement campus partnership engagement programs/events that enhance and advance AAPI culture, academic support and resources, social activities, and university recruitment/outreach efforts, and social activities.
• Represent the unit and AAPI student community in a variety of division-specific and university committees and task force initiatives, and serve as a representative in non-institution events and initiatives aligned with the unit’s mission.  

See the Position Description for additional information.

High school diploma or GED; at least 6 years of experience 2 of which are management level experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Demonstrated proficiency/experience in:

• Providing holistic advising and support grounded in Student Affairs frameworks to a diverse AAPI student community by appropriately addressing academic, cultural, and personal challenges.
• Developing resources for AAPI students including educational materials, campus referral processes, and leadership opportunities. 
• Designing & implementing student-centered programs and peer mentorship initiatives, including but not limited to: curriculum development, staff training, and facilities/logistics coordination.
• Evaluating academic records and formal documents and interpreting department, college, and university academic requirements for degree-granting programs; implementing knowledge of academic standards regarding probation and suspension processes & procedures; and providing federal financial aid and institutional, departmental, and private scholarship advisement and search processes.
• Collecting and analyzing student engagement data, program impact and outcomes, and resource utilization demonstrating that AAPI student needs are being met.
• Generating & developing reports, spreadsheets, and databases: and maintaining program/project records and statistical information utilizing Excel, Access, Hyperion, MyReports and Banner.
• Expenditure planning, budget tracking and reconciliation, monthly and annual reporting, compliance and auditing, and projecting future financial needs for Student Affairs programs and services based on student enrollment trends, historical spending, and anticipated transitions or changes.
• Demonstrated experience drafting and creating design sets and copy for print publications, digital & web-based communications and social media platforms utilizing Adobe Creative applications: Illustrator, InDesign, Adobe Express, and Photoshop.
• Effectively communicating and interacting with various organizations, higher education entities; and individuals representing a wide range of diverse communities.
• Conducting recruitment & outreach activities and other student support service-related projects/programs in partnership with various campus advising departments.
• Working on a team and/or in a collaborative work-setting, multi-tasking and creative problem-solving, and working in a high-activity student-centered customer service environment.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.