The UNM Department of Psychiatry and Behavioral Sciences, Division of Community Behavioral Health (CBH) is seeking a Program Specialist with program evaluation experience to support the Principal Investigator and the Program Manager in providing day-to-day oversight, including establishing, leading, and supporting communications with provider agency staff across New Mexico; scheduling and providing evaluation trainings and technical assistance; and facilitating and coordinating meeting logistics. This position will be responsible for program implementation and will serve as a key project liaison with community agencies and the State of New Mexico to evaluate community-based programs across the state. This involves working with various state agencies and stakeholders to ensure the program is aligned with state goals, addressing community needs, and using data-driven approaches to improve outcomes. This position will assist in developing appropriate responses and strategies for communicating with provider agencies when challenges arise around fulfilling evaluation obligations and responsibilities. This role will guide the interpretation of data and will conduct preliminary analysis, identify the focus of data presentations, and dissemination efforts.

Job Summary:

This position will work with and support a wide variety of internal and external stakeholders to evaluate shelter programs in New Mexico. While the role involves engaging with community partners, it does not involve working directly with patients or individuals. The Program Specialist will focus on data collection, analysis, and quality improvement objectives using de-identified data only. This position does not include manuscript writing or academic publications.

Specific duties include:

• Manage and maintain data collection systems (e.g., Qualtrics or other databases) to support program implementation and evaluation, ensuring compliance with behavioral health program evaluation requirements.
• Provide training and technical assistance to provider agencies on data collection processes, including proper data entry in Qualtrics and ensuring the correct use of unique identifiers to maintain data accuracy and integrity. Trainings may be scheduled regularly or as needed to meet program goals. Additionally, provide administrative and logistical support to senior leadership as required.
• Assist with project oversight, including meeting contract obligations ensuring adherence to due dates.
• Facilitate meetings with state agencies and stakeholders, including the preparation of agendas and follow-up on action items, in addition to facilitating outreach efforts and related activities.
• Serve as the primary liaison between provider agencies, stakeholders, and state partners, ensuring that evaluation findings are communicated effectively.
• Assist in continuous quality improvement processes to improve program outcomes based on data analysis.
• Develop, write, edit, and present program reports and evaluations to internal team and stakeholders, incorporating cleaned and analyzed data, including demographic insights, to support informed decision-making.

The qualified candidate should have:

• Proficiency using Microsoft office suite including (Excel, Word, Power Point, Outlook, and Teams).
• Experience using program management tools such as Smartsheet and survey platforms such as Qualtrics and Redcap.
• Time management skills to ensure timely progress and adherence to projects’ timelines and the ability to meet reporting deadlines.
• Attention to details, ensuring accuracy and quality in all aspects of data collection, analysis, and reporting.
• Holistic perspective and detail orientation, the ability to see the big picture and attend to smaller details; resourcefulness, responsiveness, and flexibility; superb organizational and communication/ relationship building skills. Integrity and professionalism; ability to work well with diverse groups, including community partners, team members, and stakeholders.
• A collaborative nature to work with a multidisciplinary team.
• Ability to develop and deliver both oral and written presentations.

This position also requires a great deal of both independent and teamwork and may include limited in-state travel.
This is a full-time, term, benefits eligible position. We expect funding for this project to continue.

The mission of CBH is to address health care disparities through: health services research and evaluation; capacity
building; training and workforce development; and through increasing access to quality behavioral health
services that are holistic, cost-effective and provided with respect to unique cultures and communities. Find out more here: https://hsc.unm.edu/medicine/departments/psychiatry/cbh/

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 6 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• An advanced degree in a behavioral or public health related field 
• Experience with program implementation, research, and evaluation services
• Extensive experience interviewing young adults with severe mental illness and their families; prior experience with behavioral health Systems of Care
• Experience providing extensive outreach and training to local and state partners
• Extensive experience with database management, synthesis, and summarization across many platforms
• Experience with writing state and federal reports

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.