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Welcome Center Manager

Requisition ID req32955
Working Title Welcome Center Manager
Position Grade 13
Position Summary

The Division of Enrollment Management and Admissions Office are seeking an experienced, motivated, personable, articulate, highly organized leader with the energy, vision and attention to detail to lead the UNM Welcome Center. This position requires a high energy individual who can work independently and demonstrate the ability to make thoughtful and professional decisions. This position will manage the daily functions and operations of the Welcome Center, including managing professional staff and numerous student staff. Reporting to the Director of Admissions, this position has a vital role ensuring the daily execution of new student recruitment strategies articulated through the welcome center – including highly positive visitor engagement and experiences, event planning and management (both in-person and online), representing the University to community members, and facility management. Daily activities will include interaction with prospective students, public presentations, campus tours, staff leadership, problem solving, and use and maintenance of student data bases. Work hours include 8am – 5pm and some evenings and weekends.

See the Position Description for additional information.

Conditions of Employment
  • Must pass a pre-employment criminal background check.
Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Experience working on a university campus
  • Experience leading a team
  • Experience recruiting students
  • Event planning experience
  • Experience public speaking
  • Experience with student information systems such as Ellucian, Salesforce, and Microsoft solutions such as Outlook and Teams
  • Experience working as part of a team
Additional Requirements
Campus Main - Albuquerque, NM
Department Admissions Office (085A)
Employment Type Staff
Staff Type Regular - Full-Time
Term End Date
Status Exempt
Pay Monthly: $4,073.33 - $5,721.73
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 4/16/2025
Eligible for Remote Work No
Eligible for Remote Work Statement
Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please attach a resume and cover letter detailing the candidate's experiences and accomplishments and including references to be contacted by the selection committee. Please include 3 professional references, including 2 current or former supervisors.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.