As the Operations Manager for the Department of Surgery, you will be at the heart of our daily operations, ensuring smooth departmental coordination, oversee daily operations, improve organizational processes, manage staff, and lead process improvements and re-engineering efforts for administrative and clinical workflows. This pivotal role combines strategic oversight with hands-on leadership to drive quality, efficiency, and continuous improvement across the organization.

The Operations Manager provides direct support to the Department Administrator and will be handling contracts and agreements, FIBCIs, faculty contracts, faculty recruitment initiatives, faculty onboarding and assisting the Department Administrator in the day-to-day transactional items of the department. This position will also provide operational support for the revenue cycle and financials as it relates to contracts.

The successful candidate will be highly reliable, will work productively both independently and as part of a team, will demonstrate a customer service-oriented approach, and will exhibit pride in providing top-quality service and an outstanding work product.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Knowledge of faculty and/or staff hiring procedures within an academic institution
• Knowledge and experience with UNM systems; UNMJobs, UNM HR Reports, Banner and MyReports
• Excellent verbal and written communication skills
• Highly skilled at drafting correspondence, with solid knowledge of grammar, punctuation, and spelling
• Strong organizational skills and the ability to prioritize multiple demands in a busy environment
• Demonstrable experience with MS Suite including Word, Excel, PowerPoint, and cloud-based file management
• Experienced in supervising a team of staff members that provide a range of administrative and clerical support
• Unwavering commitment to producing a high-quality work product, with careful attention to detail

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.