The Division of Enrollment Management is seeking a highly motivated and student-centered individual to serve as the Student Success Specialist, Sr. for the Graduation Project. This role focuses on re-engaging students who have previously stopped out, supporting their return, and guiding them toward degree completion.

The successful candidate will be responsible for implementing and managing targeted initiatives that promote student reenrollment and success. Serving as the primary point of contact for internal coordination, this position will work on recruitment and retention efforts related to the Graduation Project.

This role will work closely with key units within Enrollment Management—including Admissions, Registration, Scholarships and Financial Aid—as well as collaborate extensively with academic advisement and student support services across the institution. Additionally, the Student Success Specialist, Sr. will be responsible for collecting, analyzing, and reporting data related to program activities to inform strategic decisions and continuous improvement.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Excellent written and verbal communication skills
• Knowledge of the UNM campus, including its academic programs and student support services
• Strong customer service orientation, with a commitment to delivering a positive and supportive student experience
• Proven ability to analyze and solve problems independently within a higher education environment
• Experience in student recruitment and retention initiatives

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.