The UNM Global Education Office (GEO) Education Abroad unit is seeking applications for a full-time Study Abroad and Exchange Advisor. This position advises students about study abroad and student exchange, by selecting and preparing students for the experience, and by maintaining close working relationships with exchange partners and program providers overseas. The position manages a large portfolio including, but not limited to, bilateral exchanges, study abroad programs, faculty-led programs, national exchange and will manage other projects as assigned. The position is expected to further the strategic goals and mission of The University of New Mexico and to contribute to the University's and GEO’s diversity and Generation Study Abroad goals.

Key Responsibilities

• Oversee and facilitate portfolio of inbound/outbound study abroad programs and exchanges as assigned. Make recommendations to the director regarding changes or adjustments to programs. Meet/communicate with staff from program providers and exchange/institutional partners to help develop a good working relationship.
• Facilitate program logistics, website updates, advertising/marketing of programs, recruiting of students, and application review/selection of students.
• Serve as the assigned regional expert and stay up-to-date on new program information, health and safety issues, and work collaboratively with other members of the EA/GEO team.
• Advise students about opportunities for exchange/study abroad by meeting individually with them to determine their interests, qualifications, needs, and assess their academic and linguistic qualifications and personal goals; identify problems and resolve them. Advise students about academic and cultural aspects of the county where they will study, health and safety preparations, academic advising, financial aid, transfer credit policies, etc.
• Process exchange/study abroad transfer credits and meet with students during post-program debriefings for selected programs.
• Help coordinate check-ins and orientation events for international exchange students.
  Maintain program information on website and in ViaTRM as needed.
• Help students coordinate the academic side of their study abroad experience as it relates to course approvals and communicate course evaluation decisions to students. Act as a resource to Academic Advisors and Faculty about programs.
• Liaise as necessary with various departments on campus to recruit supporters and students for the programs and facilitate administrative activities.
• Handle questions from students, parents, and other stakeholders.
• Work with the health, safety team in dealing with emergencies.
• Lead, mentor, and supervise student employees.

Passport Center Support and Other Duties as Assigned

• Serve as backup passport agent for the UNM Passport Center as needed
• Report to UNM Passport Center to cover shifts as requested
• Maintain US Passport Agent annual certification

Note: This is not an exhaustive list of duties

See the Position Description for additional information.

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Progressively responsible experience working in a study abroad office at a four-year college or university.
• Proficiency in a second language other than English.
• Experience with ViaTRM or other study abroad enrollment management software.
• Experience with Banner enrollment management software.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.