Information Technologies at the University of New Mexico is seeking to hire a Systems/ Networks Analyst 2 in the Data Networking Group. This position will be working on the Campus Network team and will be responsible for installing, maintaining, and troubleshooting network issues, in a multi-vendor network environment.

As a member of our team, this position will be responsible for the campus network.  This will involve triage, troubleshooting, network design, estimation for new projects, customer tickets, and new building construction/remodels.
Systems/ Networks Analyst 2 are assigned mid-size to enterprise wide design projects that impacts the complete University network infrastructure.

A strong knowledge of networking concepts is required for this position.

This specific role will involve leveraging various automation technologies/frameworks in tandem with network source-of-truth to modernize campus network management. This includes the creation, maintenance and documentation of automated workflows and processes to ease administrative burden and promote stability within the University network including, but not limited to, Python and Ansible.

Routing, firewalls, switching, VOIP, VPN, Datacenter networking (NSX) and cloud technologies knowledge is a plus.
Experience with network monitoring applications is a plus.

This position includes an on-call rotation, and the selected individual will be required to operate a vehicle to access various locations across campus.

This is a full-time, benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Prospective Employee page for a more complete explanation of UNM benefits.  

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

Strong interpersonal and communication skills and the ability to work effectively with members of diverse communities. 
Strong customer service focus. 
Cisco Certified Network Associate (CCNA)

Experience with the following:

• Python
  
• Ansible
  
• Git
  
• LLM AI Models (ChatGPT, Claude, etc.)
  

Familiarity with the following:

• Ansible Automation Platform (AAP)
  
• CI/CD pipelines/workflows
  
• Netbox
  
• Valid driver’s license

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.