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Customer Service Assoc/Retail

Requisition ID req7942
Working Title Customer Service Assoc/Retail
Position Grade 04
Position Summary

The duties and responsibilities for the Customer Service Associate/Retail position at the Harwood Museum will be greeting museum guests, answering phones, selling Museum store merchandise, taking admission fees and providing information to museum patrons.  In addition, the position of Customer Service Associate/Retail, under direct supervision, will balance out and close the cash register at the end of a shift, as well as assist in closing of the museum and general security of the building and collection.

See the Position Description for additional information.

Conditions of Employment
  • This position is represented by a labor union and is subject to the terms and conditions of the CWA Collective Bargaining Agreement.
Minimum Qualifications

High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Experience with:

  • Microsoft Office Suite
  • Retail and customer service in a museum of gallery gift shop
  • Point of sales ticketing
Additional Requirements Position requires flexibility to work lunches, evenings, weekends and/or holidays as necessary.
Campus Taos
Department Harwood Foundation (124A)
Employment Type Staff
Staff Type On-Call
Term End Date N/A
Status Non-Exempt
Pay $9.04 - $10.00/hr
Benefits Eligible
ERB Statement Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check Required Yes
For Best Consideration Date 6/24/2019
Application Instructions Please attach to your application three (3) supervisory references that can be contacted. Official High School transcripts will be required for hire. Please see minimum qualifications for specifics.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.