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International Program Advisor

Requisition IDreq8835
Working TitleStudy Abroad Advisor
Position Grade09
Position Summary

The UNM Global Education Office Education Abroad unit is seeking applications for a full-time Study Abroad Advisor. This position advises students about study abroad and student exchange, by selecting and preparing students for the experience, and by maintaining close working relationships with exchange partners and program providers overseas. The position manages a large portfolio of bilateral exchanges and study abroad programs and will manage other projects as assigned. The position is expected to further the strategic goals and mission of The University of New Mexico and to contribute to the University's and GEO’s diversity and Generation Study Abroad goals.

Key responsibilities: 

  • Oversee and facilitate portfolio of inbound/outbound study abroad programs and exchanges as assigned. Make recommendations to the director regarding changes or adjustments to programs. Meet/communicate with staff from program providers and exchange/institutional partners to help develop a good working relationship. 
  • Facilitate program logistics, advertising/marketing of programs, recruiting of students, and application review/selection of students.
  • Serve as the assigned regional expert and stay up-to-date on new program information, and work collaboratively with other members of the EA/GEO team.
  • Advise students about opportunities for exchange/study abroad by meeting individually with them to determine their interests, qualifications, needs, and assess their academic and linguistic qualifications and personal goals; identify problems and resolve them. Advise students about academic and cultural aspects of the county where they will study, health and safety preparations, academic advising, financial aid, transfer credit policies, etc.
  • Process exchange/study abroad transfer credits and meet with students during post-program debriefings for selected programs.
  • Help coordinate check-ins and orientation events for international exchange students
  • Maintain program information on website and in Terra Dotta as needed.
  • Liaise as necessary with various departments on campus to recruit supporters and students for the programs and facilitate administrative activities
  • Help students coordinate the academic side of their study abroad experience as it relates to course approvals, and communicate course evaluation decisions to students. Act as a resource to Academic Advisors about programs.
  • Liaise as necessary with various departments on campus to recruit supporters and students for the programs and facilitate administrative activities
  • Handle questions from students, parents, and other stakeholders.
  • Work with the health, safety team in dealing with emergencies.
  • Lead, mentor, and supervise student employees
  • Other duties as assigned (Note: This document is not an exhaustive list of duties.)

The most successful candidates will have experience studying abroad for at least one semester and will demonstrate through professional experience a commitment to international education and student service with a customer service focus; a strong understanding of the issues impacting diverse student populations; ability to work collaboratively and productively across work units and across cultures; excellent written/verbal communication, interpersonal, and organizational skills with proficiency in Microsoft Office; and effective problem solving skills with proven ability to exercise discretion.

Must be available to work occasional evening and weekend hours.


Please note: Salary is non-negotiable


See the Position Description for additional information.

Conditions of Employment
  • This position is represented by a labor union and is subject to the terms and conditions of the USUNM Collective Bargaining Agreement.
Minimum Qualifications

Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Progressively responsible experience working in a study abroad office at a four year college or university.
  • Proficiency in a second language other than English.
  • Experience with Terra Dotta or other study abroad enrollment management software
  • Experience with Banner enrollment management software
  • Master's degree or equivalent.
Additional RequirementsOfficial transcripts, High school diploma, or GED certificate will be required for hire. Please see minimum qualifications for specifics.
CampusMain - Albuquerque, NM
DepartmentGlobal Education Office (064A)
Employment TypeStaff
Staff TypeTerm - Full-Time
Term End Date1 year from date of hire
Pay$13.62 to $16.83 per hour
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date5/28/2019
Application InstructionsPlease submit a resume and cover letter. In your cover letter please address how your professional experience aligns with the duties and responsibilities of the position and how you meet and/or exceed the preferred qualifications. This position will require a pre-employment criminal background check. Future and/or continued employment in the position is contingent upon obtaining and maintaining a satisfactory background check, which is one that does not include any disqualifying findings.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.