The University of New Mexico’s Project ECHO has a great opportunity for a Program Manager to join our New Mexico Community Peer Education Project (NMCPEP) Team!

The Program Manager will support the continued growth and expansion of NMCPEP and Behavioral Health Peer Initiatives (BHPI). This individual will oversee daily programmatic operations, supervise team members supporting both initiatives, and support the employment of several contractors and future staff as program growth continues.

As a successful Program Manager, you will play an active role in:

• Overseeing the day-to-day operations of programs and activities related to CPEP and BHPI and statewide behavioral programming. Overseeing the coordination, preparation, and facilitation of the monthly teleECHO program for Probation and Parole Officers located throughout the state.
• Overseeing team travel to probation and parole offices, public health offices, and community-based organizations to accomplish CPEP and BHPI objectives and overseeing all follow-up actions for site visits to the state’s five Probation and Parole regional divisions.
• Overseeing the management and coordination of referrals submitted by probation and parole staff for client services.
• Ensuring BHPI programming aligns with evidence-based and peer-informed best practices, workforce development priorities, and program deliverables and implementing continuous quality improvement across both CPEP and BHPI programs.
• Leading and supervising (2) Program Specialists, (1) Operations Specialist, contractors, and any additional FTEs as program growth necessitates. Designing positions, recruiting, hiring, training, supervising, and conducting annual evaluations. Reassigning staff duties as needed and supporting staff in new or evolving roles using a team-based leadership approach.
• Providing regular one-on-one check-ins to address challenges, concerns, performance expectations, and professional development needs. Providing regular training and professional development opportunities for staff.
• Serving as primary liaison to directors of probation and parole, re-entry divisions, Behavioral Health providers, peer organizations, state agencies, and other external constituencies on matters related to program activities and as primary liaison to internal teams supporting CPEP and BHPI, including Finance, Grants, Data, Replication, and IT.
• Managing the creation, production, and delivery of promotional, educational, and informational materials related to program activities. Spearheading program replication efforts domestically and internationally, including oversight of curriculum and replication guide development.
• Overseeing program promotion through media outlets and digital platforms in collaboration with Project ECHO’s Communications Team.
• Overseeing presentations at monthly partner launch trainings, Project ECHO events, and national or international conferences.
• Working closely with the Executive Team Member and Senior Program Manager to plan, develop, and implement strategies for identifying and generating funding and resource opportunities.
• Supporting the development of grant proposals and other funding efforts with agencies such as departments of behavioral health, corrections, probation and parole, and re-entry divisions.
• Overseeing curriculum development and facilitation of virtual training for probation and parole staff, in-person training for new cadets at the corrections training academy, and 90-Day Onboarding Training for new community peer educators in accordance with the established peer certification requirements.
• Overseeing the planning and implementation of the annual Peer Leadership Summit and other BHPI workforce development activities.
• In collaboration with the Data Analyst and Operations Specialist, ensuring data, statistics, and narratives are accurately captured in iECHO, Smartsheet, Confluence, and other program systems. Supporting the development of monthly and quarterly reports demonstrating program functionality and best practices.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.  We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support. We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.  Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more. 

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.  Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work.  Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.  We strive to find individuals who can embrace and exemplify these values.  In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

We work with partners all over the world and work hours outside of normal business hours may be required.

See the Position Description for additional information.

High school diploma or GED; at least 6 years of experience 2 of which are management level experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Complex systems-based program proficiency 
• Justice-involved population experience
• Peer support and recovery experience

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.