| Position Summary |
Why UNM Department Emergency Medicine?
This is more than a traditional administrative position. Our team supports an academic department responsible for patient care, medical education, research, and service to communities throughout the entire state of New Mexico. The work you do behind the scenes helps our clinicians, educators, faculty, and programs succeed. You'll have the opportunity to learn multiple areas of academic healthcare administration, develop new skills, contribute to process improvement, and become part of a team working to continuously strengthen how Emergency Medicine operates. If you're organized, dependable, detail-oriented, collaborative, and looking for work where your contribution matters, we'd like to hear from you. The UNM Department of Emergency Medicine is looking for two highly organized, collaborative administrative professionals to join our team. Emergency Medicine is fast-paced, mission-driven, and highly collaborative. Our administrative team works alongside faculty, clinicians, staff, and departmental leadership to support the people and systems that make our clinical, research, and education missions possible.
We are looking for people who take pride in getting the details right, communicate well, enjoy being part of a team, and are willing to jump in when priorities shift.
What You'll Do:
In this role, you will provide administrative and operational support across the Department of Emergency Medicine.
Responsibilities may include: - Coordinating administrative processes, documentation, and departmental requests
- Supporting faculty and staff with day-to-day operational needs
- Tracking requests, deadlines, documentation, and follow-up items
- Preparing, reviewing, and maintaining accurate records
- Coordinating purchasing, procurement, reimbursements, and related documentation
- Assisting with provider credentialing, onboarding, renewals, and required documentation
- Communicating with internal departments, vendors, faculty, staff, and external partners
- Helping identify opportunities to improve administrative workflows
- Providing backup and cross-coverage for members of the administrative shared services team
- Supporting special projects and departmental initiatives as priorities evolve
What We're Looking For:
Attention to detail
Our work involves deadlines, documentation, compliance, and processes that directly support a busy academic medical department. Accuracy matters. A collaborative mindset.
We operate as a team. The right person communicates openly, shares information, supports coworkers, and understands that departmental success is a shared responsibility. Strong organization and follow-through.
You should be comfortable managing multiple requests, keeping track of deadlines, and ensuring work gets completed. Professional communication.
You will interact with faculty, clinicians, staff, leadership, vendors, and university partners. Clear, responsive, and professional communication is essential. Adaptability.
Emergency Medicine moves quickly. Priorities can change, and we value people who can adjust while maintaining accuracy and professionalism.
See the Position Description for additional information.
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| Preferred Qualifications |
Experience That Will Make You Stand Out: Experience with healthcare or provider credentialing is a strong plus, including: - Credentialing or recredentialing
- Provider onboarding
- License or certification tracking
- Maintaining credentialing documentation
- Working with physicians, advanced practice providers, or healthcare organizations
Experience with purchasing or procurement is also highly valued, including: - Purchase requests and purchase orders
- P-card or departmental purchasing
- Vendor coordination
- Reimbursements
- Invoice processing
- Tracking expenditures and supporting documentation
- Coordinating travel, including group travel, in government or academic settings
- Knowledge of UNM purchasing and travel policies as well as use of LoboWeb is strongly preferred
Experience in healthcare, higher education, academic medicine, or another complex administrative environment is beneficial but not required for someone with strong transferable skills. You'll Thrive Here If You... - Notice the small things others sometimes miss
- Like bringing order to complicated processes
- Follow through without needing repeated reminders
- Aren't afraid to ask questions when something doesn't look right
- Enjoy supporting both people and processes
- Can balance independent work with being part of a larger team
- Treat coworkers and colleagues with respect
- Look for solutions rather than simply identifying problems
- Want your administrative work to contribute to a larger mission
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Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
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